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Larry Reynolds, managing partner

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Four easy things to support your team’s performance

by Larry Reynolds on October 27, 2014

Most people respond pretty well to a bit of positive support. Here are four easy things you can do.

Give a piece of specific positive feedback – not just “well done”, but “when you did X, the positive effects were Y”

Make a small gesture of support. Sending a handwritten note, or taking the time to say thank you in person, can mean more than being chosen as employee of the month.

Ask your boss to send an email to one of your team members to acknowledge a success. Tell your boss what to say.

Analyse success. At your next team meeting, talk about something that went well – and then ask people why it went well.

These things are not complicated. You may already have done them. But did you do any last week? If you had to choose one to do next week, what would it be?

Are you the kind of leader you need to be?

October 17, 2014

Here are four kinds of leader: Type 1 – The absent leader. “I hardly ever see him, and when I do, he only ever talks about the next thing I have to do.” Type 2 – The supportive leader. “She takes time to give me positive feedback, and helps me to do my job better.” […]

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How to feel good about giving away your power

October 7, 2014

If you are a busy person, and you wouldn’t mind doing a little bit less, what stops your from giving away more of your power and responsibility? The answer is probably, at least in part, that you don’t trust the other person to do it as well as you. So here’s a challenge for you. […]

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A better way to say sorry

September 27, 2014

You are not perfect. Sometimes you mess up. And although it’s tempting to try and forget about your mistake, it’s important to say sorry to the person affected. Saying sorry in the right way can enhance the relationship and build trust. Simply saying “Sorry, let’s move on” isn’t enough. A proper apology follows these four […]

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How to solve more problems by being less helpful

September 18, 2014

When someone comes to us with a problem it’s human nature to want to be helpful. To share our experience. To offer suggestions. To give advice. Sometimes of course, that’s absolutely the right thing to do. If you have a lot of experience and insight into the problem and they really don’t, then giving advice […]

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