Welcome to 21st Century Leader! We are a consultancy that supports and develops authentic leaders through training, facilitation, coaching and bespoke leadership development programmes.


You’ll also find lots of free resources here – why not take a look at our leadership tips and browse our free resources section?


Larry Reynolds, managing partner

Our clients:

Do you ‘we’ too much?

by Larry Reynolds on February 16, 2015

When you are having a difficult conversation with a member of your team, it’s tempting to use the word ‘we’ a lot, as in ‘we need to do something about your timekeeping.’

Using ‘we’ makes it sound softer, more inclusive somehow.

But it’s also fundamentally misleading. Do you really mean ‘we’ – we both need to take action? Or do you really mean ‘you’ – it’s the other person who needs to change?

Although these things are seldom clear-cut, it’s often more honest – and clearer – to use the word ‘you’ if the responsibility belongs mainly with the other person. Better to say ‘you need to do something about your timekeeping.’

Reserve the use of ‘we’ for when it genuinely does involve both of you, as in ‘we need to meet again next week to review your progress’

Have a great week!

Which level of trust are you at?

February 3, 2015

Think of someone you work with where the relationship is good, but not as good as you’d like it to be. You might choose a team member, a colleague, or a more senior manager. To what extent do they trust you? Level one – they know who you are. Level two – they trust you […]

Read the full article →

Telling the truth

January 15, 2015

Last week I was helping a senior manager to prepare a presentation to her board of directors about a key organisational change. Her approach was to frame the proposal as ‘current arrangements work well, and this change would make it even better.’ I asked her if this was true. ‘No’, she replied, ‘the current arrangements […]

Read the full article →

The more you pay the worse they do?

November 21, 2014

You’ve probably already come across Dan Pink’s book Drive, and what it says about motivation. If you haven’t, you can find a great ten-minute video summary here. Here’s one of the most surprising things about motivation. If you are asking someone to do a very basic, mundane, low skill job, performance related pay works – […]

Read the full article →

If you get these wrong, what else are you getting wrong?

November 10, 2014

What do these three phrases have in common? Alas poor Yorick, I knew him well Play it again Sam It’s life Jim, but not as we know it. They’re all misquotations. But repetition has convinced many people that they are true.  This may not matter much when it comes to fictional characters, but it matters […]

Read the full article →