You don’t need me to tell you that people who are highly engaged at work not only enjoy their job more but deliver better results.
But what creates a highly engaged team? Things like salary and working conditions generally have a very marginal effect. What makes the biggest difference is the way people are treated by their manager. A study by the Institute of Employment Studies found that managers who developed highly engaged teams had little in common except this:
‘The interest they took in people as individuals, and in developing and nurturing their teams, did not prevent them from tackling difficult issues like breaking bad news and managing poor performance. They shared a focus on performance and an expectation that their teams would deliver to a high standard.’
Does this describe you? If not, how do you need to change to be a more engaging manager?